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customer experience

Showing 1 - 15 Interviews out of 558

How Amazon India is curbing its ‘returns’ explains Arun Sirdeshmukh

Arun Sirdeshmukh

In an exclusive conversation with Arun Sirdeshmukh, Head, Amazon Fashion sheds light on how technology is changing the equation for fashion category.

BY Shipra Srivastava  |  September 25, 2017  |  comments ( 0 )  | 

We are soon to deploy ‘virtual Tryons’ and ‘selfie based recommendations’ to improve shopping experience: Suyash Katyayani

Suyash Katyayani

In an exclusive conversation with Suyash Katyayani, CTO & Co-Founder, Purplle.com sheds light on how technology is changing the game for Purplle.com

BY Shipra Srivastava  |  September 23, 2017  |  comments ( 0 )  | 

We have grown from a 1.65 crore revenue to a 100 crore revenue in 4 years: Khushboo Agarwal

Khushboo and Sonal Agarwal

In conversation with Khushboo and Sonal Agarwal, Co – Founders, Campus Sutra, who spoke about their unique business concept and what they plan for the future.

BY Zarafshan Shiraz  |  September 22, 2017  |  comments ( 0 )  | 

A mother’s experience is completely personalised on BabyChakra: Naiyya Saggi

Naiyya Saggi

In conversation with Naiyya Saggi, CEO & Founder, BabyChakra, who talks about how online has helped their brand to grow.

BY Zarafshan Shiraz  |  September 21, 2017  |  comments ( 0 )  | 

‘Modern Marvels’ is a fully modular bridal set that can be worn in more than five ways: Shehzad Zaveri

Shehzad Zaveri

In conversation with Shehzad Zaveri, Creative Director, Minawala, who talks about new innovations in jewellery collections and its future.

BY Zarafshan Shiraz  |  September 20, 2017  |  comments ( 0 )  | 

We already have 350 service centers pan India: Syed Tajuddin

Syed Tajuddin

In conversation with Syed Tajuddin, CEO, Coolpad, who talks about how the brand is emphasizing on customer experience.

BY Shwetha Satyanarayan  |  September 19, 2017  |  comments ( 0 )  | 

Viant uses 100% genuine leather: Dheeraj Guwalani

Dheeraj Guwalani

In conversation with Dheeraj Guwalani, Founder, Viant, who talks about what makes his brand different from others in the market.

BY Zarafshan Shiraz  |  September 19, 2017  |  comments ( 0 )  | 

Retailing is a technology-intensive industry says Spar India CTO Sunil Nair

Sunil Nair

In an exclusive conversation with Sunil Nair, CTO, Spar India sheds light on how technology is driving retail.

BY Shipra Srivastva  |  September 18, 2017  |  comments ( 0 )  | 

Online is a great medium to scale fast: Kirti Jindal

Kirti Jindal

In conversation with Kirti Jindal, Head, Sales and Marketing, Veuza, who spoke about the idea of venturing in brick and mortar space and much more.

BY Zarafshan Shiraz  |  September 12, 2017  |  comments ( 0 )  | 

We have evolved our model to set up 360º bike service centres: Niraj Takshande

Niraj Takshande

In conversation with Niraj Takshande, co-founder, Entropy Innovations, who spoke about offering an unique service and also spoke about company’s future plans.

BY zarafshan shiraz  |  September 11, 2017  |  comments ( 0 )  | 

Real time analytics is our biggest strength: Ranjan Sharma

Ranjan Sharma

In an exclusive conversation with Ranjan Sharma, CIO and Head of SCM, captive eCommerce business & QA Bestseller India sheds light on how technology is helping the brand.

BY Shipra Srivastava  |  September 11, 2017  |  comments ( 0 )  | 

“CSD to go online by year-end”: Air Vice Marshal M Baladitya

M Baladitya

In an exclusive conversation with Air Vice Marshal M Baladitya, VSM GM, CSD sheds lights CSD operations.

BY Shipra Srivastava  |  September 05, 2017  |  comments ( 0 )  | 

Sudden spurt in investment has increased the demand for retail fixtures: Sanjoy Lodha

Sanjoy Lodha

In conversation with Sanjoy Lodha, CEO, Kider India, who talks about his brand vision and shares other important details.

BY Ankita Banerjee  |  August 29, 2017  |  comments ( 0 )  | 

Retailers need to create phygital experience: Darshan Shankavaram

Darshan Shankavaram

In conversation with Darshan Shankavaram, EVP and Head DCX Global CoE, who shares his thoughts on how retailers can keep up with consumers by embracing technology.

BY Payal Gulati  |  August 26, 2017  |  comments ( 0 )  | 

We are here to make a difference in India: Priya Sachdev

Priya Sachdev

In conversation with Priya Sachdev, co founder, Rocknshop, who spoke about her new venture and how it is changing the consumer mindset.

BY Ankita Banerjee  |  August 24, 2017  |  comments ( 0 )  |