eRetail Award Categories

Recognising Excellence in Indian e-Retail Awards

Start-up Awards (e-Retail)

  • Profitable Business of the Yeare-Retail companies take a long time to break even .The Award will recognize such ecommerce companies who have posted profits
  • Innovation in Delivery The Awards will recognize Supply chain/Fulfillment companies and their ingenious work in making supply chain more efficient and optimal
  • Creative Business of the Year This award will identify and acknowledge such companies that have a creative concept or design innovation as their business premise.
  • Best Start-Up of the Year ( Food & Beverage, Apparel, Beauty & Wellness, Home & Lifestyle, Education, CDIT, Fashion Accessories) The Awards will dominantly be for young e-Retail startups that are emerging as next big companies in online commerce.

Best in e-Retail Category Awards

The category leaders who enjoy the largest market share and are also leading innovation for the growth.

  • Fashion eRetailer of the YeareRetailer specialising in Clothing, footwear, watches, jewellery, accessories
  • Luxury eRetailer of the YeareRetailer in the luxury category whose services/products are also sold online
  • eRetailer advertising campaign of the year Best advertising campaign for eRetail promotion
  • Health & Beauty eRetailer of the Year eRetailer specialising in Health, Beauty and Pharma products and services
  • Book & Music eRetailer of the year eRetailer specialising in books and music merchandising online
  • Consumer Durables eRetailer of the Year eRetailer specialising in consumer durables, IT and telecommunication products and services
  • Specialty eRetailer of the Year eRetailer specialising in a product and service meant for the niche consumer
  • Home & Lifestyle eRetailer of the Year eRetailer specialising in hard and soft furnishings and accessories for home
  • eEducation Services of the Year Online educational services
  • Leisure & Travel eRetailer of the Year eRetailer specialising in leisure and travel services like e-ticketing, travel
  • Gaming eRetailer of the Year Organisations into selling online games
  • Gifting eRetailer of the Year eRetailer in online gifting
  • eRetail Store of the Year eRetailer specialising in ordering daily need products
  • eRetailer of the Year Best eRetail website
  • eRetailer of the Year - Value for Deals eRetailer who gives best deals for brands and non-branded products and services
  • Jewellery eRetailer of the Year It is applicable for leading gold, diamond and semi-precious jewellery and accessories e-Retailer
  • Best E-Commerce Mobile SiteThe Award will benchmark the best mobile site or the App by the ease and speed of use together with navigation simplicity.
  • Best Shopping ExperienceThis Award will benchmark the organization that has the best customer experienceand ease in transaction right from ordering to delivery
  • Pure-Play eRetailer of the Year New and established pure-play online retailers without a physical store, demonstrating best practices in merchandising, service, functionality and customer experience.
  • Best B2B E-CommerceThe Award will focus on B2B startups that cater to various Business or industries spread all over India and look after their needs 'vis-á-vis industrial tools, machinery, equipment or going online as a merchant
  • Smart use Technology eRetailer of the year eRetailer utilising available technologies or proprietary systems that deliver improved efficiencies for the business, better customer experiences and valuable analytical data to continually improve customer experience.
  • Best Site Optimisation & Design This award is for the best overall site design from an aesthetic, usability and technological perspective with specific focus on conversion optimisation features to improve shopability and the path to purchase.
  • Best Customer Experience This award will be ranked on the basis of site usability, product and content and efficiency of delivery and customer satisfaction.
  • Outstanding Contribution to eRetailing Award Individual having contributed significantly to the eRetail industry in India. In terms of economic redemption and developing the overall eRetail ecosystem
  • Most Innovative eRetailer The most imaginative initiatives in the online retail space, ranging from site design, usability, customer experience, service, need fulfilment or any other area of the eRetail discipline.
  • Best Use of Social Media Social media employed to demonstrate business benefit in an innovative way. Active conversations on Twitter, use of Facebook and blogs are becoming standard; what sets your social media engagement apart from the rest of the pack?
  • Re-design/Re-launch of the Year Screenshots of the old website will need to be provided to compare with your new one, allowing the judges to assess both content and overall look and feel.
  • eCommerce Site Innovation Award The most imaginative development of the year, in terms of content, service, technology, marketing or all of the above. Clear demonstration of platform advancement improvements beyond accepted norms like customer reviews, click and collect, etc.
  • Best in Banking Insurance and Financial ServicesThe Award will recognize the leading wealth management and insurance provider who is giving digital ease of use to buy policies, pay EMI's ,lending, mange their portfolios and personalized advice to invest.
  • eRetail Solution Provider of the Year Enterprises playing supplier to the eRetail companies largely taking care of backend functional roles like handling logistics, warehousing, website hosting, payments, web based software/services, etc.
  • Best in Customer Service - Eservice Provider It can be applied by Business service portals in Travel; education; insurance; healthcare; matrimonial; astrology or specialty services
  • Best eRetail Marketing Initiative An award for the best online eRetail marketing initiative, via a single channel or an integrated campaign, such as email, mobile, social media, search, offline, live events or a combination of many.
  • Innovation in Delivery Award This award will recognise the company that can demonstrate, through service improvements, product innovation and technological enhancements, a measured improvement in service and customer satisfaction.
  • Emerging eRetailer of the Year This category recognises the new eRetail concepts that have carved out a niche for themselves in the highly competitive eRetail arena.

Individual Awards

  • Lifetime Achievement Award Recognises Retail/e-Retail professionals who have devoted their entire career towards the progress of the Industry.
  • eRetail Leadership of the Year The professional with significant achievements as a mentor/leader, under whose leadership the company has grown tremendously.
  • Young Entrepreneur of the YearThe Award will identify a young start-up entrepreneur who transformed the Indian ecosystem with his business exectuion, disruptive idea to business and great entreprenurial vision
  • Debutant e-retail of the Year

Brands with outstanding eRetail/ Omni Channel performance

Leading retail and product brands which have shown exceptional performance in Online / Omni channel retail.

  • Clothing brand (sports and fashion brand) The leading branded fashion retailer with the greatest online offers, styles and trends
  • Sports brand The leading branded sports fashion retailer with the greatest offers, styles and trends
  • Furniture brand Leading online brand for furniture, luxury interiors and home accessories
  • Kids clothing brand The leading brand with the greatest offers, styles and trends for children clothing
  • Best footwear brand The leading branded fashion footwear retailer for men and women
  • Best brand in CDIT (TV, Video, Audio) Best brand offering great product assortment in white goods.
  • Jewellery brand India's largest integrated branded gold, diamond and semiprecious jewellery and accessories
  • Best computer brand (Laptop, desktop, ipad, Computer accessories and components, Software) Leading brand in gadgets and gizmos arena
  • Best mobile and accessory brand The brand leading the best practices in m-commerce
  • Beauty and personal care brand Leading brand in beauty, health and personal care products
  • Best Home brand Leading brand in the latest fashion trends for the home and interiors including kitchen, home appliances, brown goods
  • Best FMCG brand Best online brand in action in FMCG arena
  • Accessory brand The leading brand with multitude of accessories in e-retailing

Payment Awards

  • Best Innovation in eCommerce Payment
  • Best Digital Wallet Initiative
  • Best Affinity Co-Branded Programme
  • Best Initiative in Mobile Payments
  • Best Payments Industry Newcomer (Debut Award)
  • Best Retailer Adoption of Emerging Payments Technology
  • Best Security or Anti-Fraud Development Initiative