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In today's retail, inside-store operations are greatly supported by technology. Billing, Customer Relationship Management, Digital Signage, VM and Store Designing are all coming under this section. The articles here take up these topics.

Showing 1 - 15 Articles out of 73

Innovation in retail landscape is primarily dominated by Artificial Intelligence (AI) and Machine Learning (ML) for the new age consumers who look for tech-based, hassle-free shopping experiences. While these new trends are being developed in order to satisfy the tech-hungry millennials, major retailers have time and again maintained

BY Shwetha Satyanarayan  |  Nov 03, 2017  |  comments ( 0 )  | 

A quick search on your phone is no longer a one-way communication. From leading you to your nearby store to helping the retailers understand the consumer behavior, Artificial Intelligence (AI) is finding its strong foot in retail landscape. Soon, you may no longer have to remember what you like or what you wish to buy. From

BY Shwetha Satyanarayan  |  Oct 15, 2017  |  comments ( 0 )  | 

Hindware, as a leader of the Indian sanitary ware market, was in search for a better experience for their end users. This search led them to the augmented reality space. In this direction, the DreamBath system was developed. It provided Hindware consumers the ability to visually gauge how a product would fit into their bathroom. But,

BY Shipra Srivastava  |  Oct 04, 2017  |  comments ( 0 )  | 

Globally Chatbots are becoming phenomena in the technology space. Many international brands such as H&M, ebay are leveraging from this technology. Even in India there are many retailers who are looking to migrate from normal chat softwares to Chatbots. Titan and TataCliQ are few Indian examples who have started their transformation

BY Shipra Srivastava  |  Sep 16, 2017  |  comments ( 0 )  | 

India’s leading multi-brand footwear chain, will be launching a new Digital Commerce platform powered by Watson Customer Engagement hosted on IBM Cloud. This would include IBM Watson Order Management and Commerce for seamless digital engagement. Working with IBM Business Partner CEBS Worldwide, IBM solutions will not only help

BY Shipra Srivastava  |  Aug 22, 2017  |  comments ( 0 )  | 

Retailing is set of activities to sell the merchandise and services to ultimate users. Over the years technology has bought drastic changes in traditional retail business. Growing dominance of online retail has prompted the offline retailers to do innovation in their format and shift focus on customer experience. The article shed light

BY Shipra Srivastava  |  Jul 18, 2017  |  comments ( 0 )  | 

The Indian retail landscape is going through a major shake-up and becoming intensely competitive. Customer behaviour and attitudes are undergoing rapid transformations in the present times.The tech-savvy Millennial customers are not only unpredictable but they also demand greater business transparency. Consequently, retail brands are

BY Guest author  |  Jul 07, 2017  |  comments ( 0 )  | 

Starting from automation, process & cost optimization, improving customer service, and providing wide spread business scalability, technology has helped businesses in numerous ways. The brick and mortar retail landscape has been gradually evolving for a while now. The steep evolution in the e-commerce channel has changed the

BY Guest author  |  Jul 04, 2017  |  comments ( 0 )  | 

Manthan, a leader in Big Data, Advanced Analytics and Artificial Intelligence is pleased to announce that Ritu Kumar, one of the most respected designer-wear brands in India has chosen its leading-edge Advanced Retail Analytics solution to power key merchandising decisions. Ritu Kumar and its sub-brand 'Label' are admired

BY Shipra Srivastava  |  Jun 29, 2017  |  comments ( 0 )  | 

How can analytics help improve the retail customer experience and ultimately drive sales? What additional customer insight can they provide? How can retailers use this information? And where should they start? These are some of the fundamental questions retailers have when considering analytics to optimize their business. Back to

BY Guest author  |  Jun 06, 2017  |  comments ( 0 )  | 

For a tropical country like India, air conditioning is a key aspect for retail chains; Quick Service Restaurants, supermarkets and ATMs require optimal air conditioning to maintain customer comfort and eventually lead to repeated engagement and improved sales. The hefty electricity bills at the end of the month tell another story

BY Guest author  |  May 31, 2017  |  comments ( 0 )  | 

There are a few common challenges which every start-up retailer would face initially. Firstly, they need to addressto find a niche for themselves as businesses today, must constantly innovate to cater to changing demands of their customers. Another challenge that they face is finding a cost-effective, scalable platform to address their

BY Shipra Srivastava  |  Mar 23, 2017  |  comments ( 0 )  | 

Aditya Birla Fashion and Retail Ltd. (ABFRL), India’s largest fashion and lifestyle company, has adopted its “My Collection a industry solution by Dassault Systèmes,’ to accelerate the time to market of its fashion collections and increase consumer satisfaction. ABFRL is India's number one fashion

BY Indian Retailer Bureau  |  Mar 21, 2017  |  comments ( 0 )  | 

Hi, I am your neighborhood chain store a few roads off your block, and this is my stor(e)y. I belong to a large reputed family, and was born 25 years ago in the neighborhood of a busy suburb. In the beginning, my extended family nurtured me, and helped me establish myself as a one-stop-shop for all necessities and luxuries for the

BY Guest author  |  Feb 18, 2017  |  comments ( 0 )  | 

Relevant use of retail analytics in offline (brick and mortar stores) retail is augmenting and constantly innovating with various tools used by the retailers to maximize their engagement with customers, learn more about consumer behavior and increase transactional value. Retail Analytics has been an eye-opener for retail brands who

BY Indian Retailer Bureau  |  Feb 13, 2017  |  comments ( 0 )  |