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E-retail or the online stores are redefining the retail concept. Todayís retailers are all set to leverage this potential channel to reach out to the remote corners of the country, thereby increasing the consumer base. The section tracks the developments, latest trends and related issues of this channel.

Showing 1 - 15 Articles out of 748

In this digitally advanced era, Omni - channel transformation requires adopting a view, that breaking down boundaries is a necessity. It's not just an event; instead, it's a journey. The retail industry is widely flourishing with the introduction of the Omni Channel Providers. Today’s customer may start an interaction on

BY Guest author  |  Feb 14, 2018  |  comments ( 0 )  | 

Earlier, from being restricted to just chatbots accessed via apps to replacing assistants at physical stores, the definition of conversational commerce has significantly expanded with the arrival of voice-based personal assistants. Not only do voice assistants enhance customer satisfaction, but even yield better profits for

BY Shwetha Satyanarayan  |  Feb 02, 2018  |  comments ( 0 )  | 

From digital to brick and mortar to phygital, last year saw many big brands integrate online with offline in their bid to be omni-present. With studies now showing that omni-channel strategy builds a strong loyal customer base, it’s time that retailers unify their online and physical presence and build convenient payment options

BY Shwetha Satyanarayan  |  Jan 23, 2018  |  comments ( 0 )  | 

For the longest time, art found a home only in the galleries and museums of the world. That, and the private collections of connoisseurs. But with e-commerce gaining wider acceptance all over, the world of art has undergone a sea change along with it. No longer is art meant only for a select few. In fact, it has never been more

BY Guest author  |  Jan 23, 2018  |  comments ( 0 )  | 

It’s been a little over a year since demonetization came into effect and it looks like digital transactions are not only steadily gaining popularity among spenders, but is here for keeps. According to RBI, transactions through digital means rose to 1.06 billion last month from 997.1 million in November (2017). Interestingly, this

BY Shwetha Satyanarayan  |  Jan 20, 2018  |  comments ( 0 )  | 

During the last one decade, e-commerce has emerged as a strong sales channel for all consumer-targeted brands. According to eMarketer, global consumer e-commerce sales will reach $4.479 trillion by 2021, controlling more than 16 percent of total retail sales. The picture is not different in India. As per a Morgan Stanley report, the

BY Guest author  |  Jan 19, 2018  |  comments ( 0 )  | 

I remember an interesting discussion with some of my friends and colleagues I had a few years ago on the merits of selling clothes online. While some argued for it, the general consensus was that selling clothes through a website does not make any sense. Clothes, they said, are inherently personal items and people are used to touch,

BY Guest author  |  Jan 15, 2018  |  comments ( 0 )  | 

E-commerce as a channel is fast changing both buying and selling experience. Although much has been said about buying convenience, there is a paradigm shift in for resellers who have adopted e-commerce distribution. We can take this in two part one reseller selling in global markets second technology changing the way product is

BY Guest author  |  Dec 23, 2017  |  comments ( 0 )  | 

What’s with e-commerce these days you may ask? Apart from rolling out massive discounts or attractive offers every other month, tens of hundreds of unknown brands are making inroads in the e-commerce space leaving buyers spoilt for choice. With the battle between e-commerce players getting fiercer day by day, a change in

BY Guest author  |  Dec 19, 2017  |  comments ( 0 )  | 

It may have been over a year since the Modi government envisaged a digital India, but the actual availability of digital payment options is still low among many retailers, especially kirana store owners. The push for cashless India has been phenomenally high ever since the note ban was enforced. However, even after a year,

BY Shwetha Satyanarayan  |  Nov 20, 2017  |  comments ( 0 )  | 

From tiresome download process to multiple registering rounds, consumers are seeking a paradigm shift in the app ecosystem. With many big and small players now shifting to conversational commerce, the AI technology is redefining how brands engage consumers, writes ShwethaSatyanarayan From paying bills to booking a cab, or simply

BY Shwetha Satyanarayan  |  Nov 16, 2017  |  comments ( 0 )  | 

The past few years have seen a sort of revolution in India in the online shopping market. Increasing e-commerce penetration into India’s hinterlands has spawned unique expansion opportunities for the industry. Many big retail businesses have for long been operating in a restricted territory by offering services to only the urban

BY Tanya Krishna  |  Oct 15, 2017  |  comments ( 0 )  | 

Driven by a very strong e-tailing festive sales in Sep’17, with USD 1.5 Bn of sales generated over 5 days, e-tailers are likely to see 45% y-o-y growth in Q3 CY17. Which should put industry on track to grow 20% y-o-y for the whole of CY17- a marked improved from the slowdown recorded in CY16. Online Grocery Indian market

BY Indian Retailer Bureau  |  Oct 04, 2017  |  comments ( 0 )  | 

The recent Global Retail Development Index 2017 report suggests that mobile shopping grew by 121% in India last year, and mobile and online shopping have become synonymous. Although the penetration of smartphones has crossedeven the boundaries of tier II and tier III cities, there’s a long way for hassle-free online transactions.

BY Shwetha Satyanarayan  |  Sep 23, 2017  |  comments ( 0 )  | 

Shoppers of these days are going across the channels to make purchases; hence, making it mandatory for retailers to be present everywhere. Once the retailers go omnichannel, creating a seamless experience is one of the biggest tasks for them. Technology has a very big role in making entire omni-channel journey seamless. Retailers

BY Shipra Srivastava  |  Sep 20, 2017  |  comments ( 0 )  |